Contact Centre Events and Contact Centre Solutions

Upcoming Events

The Australian Contact Centre Summit 2008

PipeVines is a proud sponsor of this joint Service Management and Help Desk Summit organised by Association and Community Events Pty Ltd. Thought leaders will discuss key industry issues, influence policy and form partnerships.

When:
July 2 - 3, 2008

Where:
Sydney Convention & Exhibition Centre, Sydney, NSW

For more information, agenda and registration

Government Contact Centres Week 2008

The Largest & Most Comprehensive Forum for Contact Centre Professionals.  PipeVines is again participating in this important industry event, organised by IQPC. Amongst the topics, this conference will discuss adapting your contact centre’s structure and workforce management for greater efficiencies and cost savings .

When:
August 26 - 29, 2008

Where:
Hotel Realm, Canberra, ACT

For more information, agenda and registration

Past Events

Cashing in on the Call centre Revival

A must-see for all resellers and service providers, this free seminar will be introduce you to new revenue opportunities that include trailing commissions. This seminar will be showcasing Software as a Service (SaaS) in presenting new opportunities to Contact Centres

When:  Tuesday 8th April, 2008
Where: VIBE HOTEL NORTH SYDNEY        For more information and agenda
“When we decided to add to our services offering and found PipeVines we knew we had found a way to improve our revenue without straining our resources. The combination of right product at the right time and the software as a service model has resulted in new sales at higher than usual margins.”
- Gerard Maher, Managing Director, Sip2Sip Communications.

 

Dynamic Call Centre Solutions

PipeVines is proud to be a sponsor of this important industry event organised by IQPC. This conference will address redefining your customer experience and creating business value with innovative and integrated technology.

When:                                         Where:
March 31 - April 2, 2008             Bayview Boulevard, Sydney, NSW
        For more information and agenda