Our Custonmers
Find out exactly what our Customers say:
Contact Centre Manager
Large National Services Provider
"Our challenge was to sharpen our marketing message, to improve sales, profitability and the efficiency of our existing outbound operations. One thing PipeVines provided was the visibility of calling patterns and volume throughout the day. We found out that we were missing a lot of opportunities during the day. It was also a great chance to provide much better service for customers.”
Operations Manager
Printing Supplies
"PipeVines's BPM on Demand product gives us the complete view of customer’s history, and this makes us easier to do business with. Our industry is very competitive, and speed of response is what makes or breaks our ability to deliver the highest quality service. PipeVines enables us to do that efficiently and cost effectively."
Manager, Customer Relations
Mid-Sized Financial Services Provider
“The service and system provided has been beyond expectations. I came from one of the big banks, and what we have received from PipeVines has been on par with what they had, and in some ways even better."
CEO
Labor Union
"Ultimately, PipeVines enables us to focus on our core competency – providing services to our members, and we have over 20,000 spread nationwide. We can now communicate our message easily and precisely, and free resources to focus on maintaining our high quality personnel and processes and delivering a higher value service to our members."
Director of Information Technology
Mid-sized National Road Transport Provider
"Prior to the enablement of the PipeVines Contact Centre, we went through numerous solutions that ranged from costly upgrades and increased overhead in our existing IT environment, to finally the PipeVines outsourced on demand contact centre. PipeVines services wetre easy to implement, while offering us the flexibility to meet our changing business requirements and contingency plans. No upfront capital or infrastructure costs was a great selling point, and the affordability of the monthly subscription costs allowed us to redeploy some IT resources to other areas.
President
Small Relationship Management Firm
“Where have these guys been all my business life?” .
General Manager
Mid Sized Temporary Placement Firm
"PipeVines has the best technology at the best price, with no upfront capital, no maintenance costs or additional staffing on our part. It made it possible for us to deliver the services our customers needed right from the start."
